Reconciling External Merchant Fees

Deadly Digits FAQ

Dashboard

Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.

Refund customer overpayment

Configuring and Understanding PayPal integration in Deadly Digits

Credit Card Account has no provision for a Credit Limit

Forcing an immediate update of your Yodlee bankfeed

How to update YTD balances on the Payment summary in Deadly Digits

Receiving a cash refund for an overpayment of a bill.

How do I enter ACN in Deadly Digits?

Super is not calculating

Error: Line item does not have a number, when entering TimeSheet entries on an Invoice

How to close a BankData Account in Deadly Digits

Manually Importing PayPal fee transactions.

Creating a new role for a user in Deadly Digits.

Looping issue when creating new Book.

Payable Type field in Deadly Digits

Setting up a BankData account on Deadly Digits

How to lock or unlock the book.

Supplier Overpayment

Unable to pay super guarantee for amounts below $450.00

Manually Importing PayPal transactions

Grey Screen When Trying to Print in Deadly Digits

Downloaded Bankdata transactions disappear from a Deadly Digits Book

Payment summary is out by Pays, which was done via YTD setup.

Latest Bankdata transactions not available in Deadly Digits Book.

Employees are unable to enter timesheets and/or Expense claims on Mobile app.

HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen

How to add or change or purchase the new modules? Activate /Deactivate Modules

How to enable Estimates or Quotes feature in my Book?

Recording RCTI in Deadly Digits or (buyer created tax invoice)

How do I enable Leave Loading to be included in Super calculations in Deadly Digits?

Unable to login to Deadly Digits Portal when Ad-blocker is installed.

Enter opening balances in Deadly Digits

“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen

Entering the FBT amount on the Payment Summary in Deadly Digits

Creating an ABA file for batch payments processing in bank, from Deadly Digits.

Creating customer statements

An error occurred submitting single touch payroll details to the API

Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report

Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App

How to link Bankdata feeds and allocate transactions in Deadly Digits

How to process the Termination in Deadly Digits?

How to enter a Director’s Loan into a Deadly Digits Book

Recording SuperStream payments in Deadly Digits

“Invalid Company Information error” in GovConnect STP when submitting pays from Deadly Digits

How to update the billing information in Deadly Digits? How to change the credit card details

Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.

How to Setup and Calculate Super in Deadly Digits

Importing PayPal transactions and matching with my records from PayPal payment services.

Writing Off Bad-Debts in Deadly Digits:

"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report

BankData signup & configuration for Deadly Digits

CashBook Online screen wobbles

Transaction rule does not pick up the transaction

The opening balance changes in a reconciliation when a transaction from previous month, is reconcile

STP Payrun Has No Figures Appearing

Cannot process a downloaded Bank Transaction - <> characters in the Description field.

How to unlock the bank account that has been locked after reconciliation.

Last financial year to date report does not show transactions to today

Removing an account from your Deadly Digits BankData Record

Submitting an STP Update Event or Full File Replacement in Deadly Digits

Understanding RESC in Deadly Digits

Invoice shows Due Date one day before Invoice Date

Error: The journal does not balance when marking pay run as Paid

No ability to unlink a bank ledger account from a bank feed

How to purchase the expired trial book?

The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed

Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee

Entering YTD Payroll balances in Deadly Digits, when migrating from another software.

Downloaded bank transaction does not allocate to bank ledger accounts

Create new user in Deadly Digits, Delete the user, share the book with accountants

Connecting your Book to your BankData feeds

How to switch the ownership of a bank feed

Text on Deadly Digits new design is not properly aligned

STP Screen has Doubled Up Employees & Gross Amounts in Deadly Digits

Invoices print with part of top and left side cut off

Processing SuperStream in Deadly Digits

Error - Tax code cant be entered for non-taxable items

Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.

How to Submit a Nil STP Submission to the ATO using Deadly Digits

Postings don’t balance when entering a Journal.

How to enable/process Taxable Payments Annual Reports (TPAR) in Deadly Digits.

Deadly Digits Invoice does not save.

How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in Deadly Digits

Credit Card transactions no longer available in Deadly Digits after creating a new Yodlee feed

Cannot change Terms and Credit limits on the Deadly Digits App

Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate

SSO (Google/Microsoft) accounts are unable to login from Mobile App.

Do not have a decimal point on the Deadly Digits App

Deleting a Deadly Digits BankData subscription

Duplicate Pay Runs Automatically Created in Deadly Digits

How to edit/delete the paid invoices in Deadly Digits?

Preparing Deadly Digits for Single Touch Payroll, (STP)

Processing GST payable and GST refunds to and from the ATO in Deadly Digits

Setting up and processing Payroll in Deadly Digits.

Editing and creating a new ABA file with an updated amount

‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.

Processing Employment termination payments (ETP) in Deadly Digits:

Processing Time In Lieu in Deadly Digits

BankData FAQ

Bankfeed missing transaction

Creating a direct feed to a Westpac bank account

Missing transactions in BankData downloads

Removing Duplicate transactions from a BankData import in Deadly Digits

You don’t have permission to request bank feeds for this account error when attempting to download B

Unexpected Error Adding Yodlee Feed for BankData

Handling Online Banking and BankData in the one company file

Forcing an immediate update of your Yodlee bankfeed

Bank Feed Management screen is missing some bank feed connections.

Latest Bankdata transactions not available in Deadly Digits Book.

Signing up for a Bankdata license on Reckon Accounts

Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee

Transactions for Yodlee accounts suddenly stop

Yodlee feeds do not automatically update

How to sign up an Australian ANZ Business Banking account to BankData

You dont have permission to request bank feeds .....for an ANZ Business One CC

Accessing Yodlee feeds with MFA for the first time

Bank Feeds available on Reckon Bank Data

How to Export transactions from your bank account

Don’t have permission to download Bankdata on my Credit Card Number.

Single Touch Payroll - Reckon GovConnect

FAQ - Reckon GovConnect

Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?

STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’

PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.

Revoking the Multi-factor Authentication (MFA) for use on another device.

What is recovery PIN and how to access it in Reckon GovConnect STP portal

Error ‘Something went wrong’, when trying to open GovConnect

Common ATO STP Errors in Reckon GovConnect

Registering your software ID to ATO via ATO Access Manager.

How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal

FAQS for GovConnect STP

Adding MFA via Chrome extension alternative to smartphone

Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')

Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal

My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?

Error message 'Please contact the Tax Office', when submitting STP to ATO