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The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
Processing JobKeeper Payments in Deadly Digits
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Adding JobKeeper Allowance pay items in Deadly Digits
JobKeeper Payments FAQ
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Dashboard
Troubleshooting
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
Refund customer overpayment
Configuring and Understanding PayPal integration in Deadly Digits
Credit Card Account has no provision for a Credit Limit
Forcing an immediate update of your Yodlee bankfeed
How to update YTD balances on the Payment summary in Deadly Digits
Receiving a cash refund for an overpayment of a bill.
How do I enter ACN in Deadly Digits?
Super is not calculating
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
How to close a BankData Account in Deadly Digits
Manually Importing PayPal fee transactions.
Creating a new role for a user in Deadly Digits.
Looping issue when creating new Book.
Payable Type field in Deadly Digits
Setting up a BankData account on Deadly Digits
How to lock or unlock the book.
Supplier Overpayment
Unable to pay super guarantee for amounts below $450.00
Manually Importing PayPal transactions
Grey Screen When Trying to Print in Deadly Digits
Downloaded Bankdata transactions disappear from a Deadly Digits Book
Payment summary is out by Pays, which was done via YTD setup.
Latest Bankdata transactions not available in Deadly Digits Book.
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
How to add or change or purchase the new modules? Activate /Deactivate Modules
How to enable Estimates or Quotes feature in my Book?
Recording RCTI in Deadly Digits or (buyer created tax invoice)
How do I enable Leave Loading to be included in Super calculations in Deadly Digits?
Unable to login to Deadly Digits Portal when Ad-blocker is installed.
Enter opening balances in Deadly Digits
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Entering the FBT amount on the Payment Summary in Deadly Digits
Creating an ABA file for batch payments processing in bank, from Deadly Digits.
Creating customer statements
An error occurred submitting single touch payroll details to the API
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
How to link Bankdata feeds and allocate transactions in Deadly Digits
How to process the Termination in Deadly Digits?
How to enter a Director’s Loan into a Deadly Digits Book
Recording SuperStream payments in Deadly Digits
“Invalid Company Information error” in GovConnect STP when submitting pays from Deadly Digits
How to update the billing information in Deadly Digits? How to change the credit card details
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
How to Setup and Calculate Super in Deadly Digits
Importing PayPal transactions and matching with my records from PayPal payment services.
Writing Off Bad-Debts in Deadly Digits:
"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report
BankData signup & configuration for Deadly Digits
CashBook Online screen wobbles
Transaction rule does not pick up the transaction
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
STP Payrun Has No Figures Appearing
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
How to unlock the bank account that has been locked after reconciliation.
Last financial year to date report does not show transactions to today
Removing an account from your Deadly Digits BankData Record
Submitting an STP Update Event or Full File Replacement in Deadly Digits
Understanding RESC in Deadly Digits
Invoice shows Due Date one day before Invoice Date
Error: The journal does not balance when marking pay run as Paid
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
Entering YTD Payroll balances in Deadly Digits, when migrating from another software.
Downloaded bank transaction does not allocate to bank ledger accounts
Create new user in Deadly Digits, Delete the user, share the book with accountants
Connecting your Book to your BankData feeds
How to switch the ownership of a bank feed
Text on Deadly Digits new design is not properly aligned
STP Screen has Doubled Up Employees & Gross Amounts in Deadly Digits
Invoices print with part of top and left side cut off
Processing SuperStream in Deadly Digits
Error - Tax code cant be entered for non-taxable items
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to Submit a Nil STP Submission to the ATO using Deadly Digits
Postings don’t balance when entering a Journal.
How to enable/process Taxable Payments Annual Reports (TPAR) in Deadly Digits.
Deadly Digits Invoice does not save.
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in Deadly Digits
Credit Card transactions no longer available in Deadly Digits after creating a new Yodlee feed
Cannot change Terms and Credit limits on the Deadly Digits App
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Do not have a decimal point on the Deadly Digits App
Deleting a Deadly Digits BankData subscription
Duplicate Pay Runs Automatically Created in Deadly Digits
How to edit/delete the paid invoices in Deadly Digits?
Preparing Deadly Digits for Single Touch Payroll, (STP)
Processing GST payable and GST refunds to and from the ATO in Deadly Digits
Setting up and processing Payroll in Deadly Digits.
Editing and creating a new ABA file with an updated amount
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Processing Employment termination payments (ETP) in Deadly Digits:
Processing Time In Lieu in Deadly Digits
Bankdata
How to
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Yodlee
Changing my Bank Login
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AU
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Creating a direct feed to a Westpac bank account
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in Deadly Digits
You don’t have permission to request bank feeds for this account error when attempting to download B
Unexpected Error Adding Yodlee Feed for BankData
Handling Online Banking and BankData in the one company file
Forcing an immediate update of your Yodlee bankfeed
Bank Feed Management screen is missing some bank feed connections.
Latest Bankdata transactions not available in Deadly Digits Book.
Signing up for a Bankdata license on Reckon Accounts
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
Transactions for Yodlee accounts suddenly stop
Yodlee feeds do not automatically update
How to sign up an Australian ANZ Business Banking account to BankData
You dont have permission to request bank feeds .....for an ANZ Business One CC
Accessing Yodlee feeds with MFA for the first time
Bank Feeds available on Reckon Bank Data
How to Export transactions from your bank account
Don’t have permission to download Bankdata on my Credit Card Number.
Bankdata: Re-verify Your Login Credentials / "You need to use your netlock device" for Commbiz
Reckon GovConnect
How to
Troubleshooting
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Revoking the Multi-factor Authentication (MFA) for use on another device.
What is recovery PIN and how to access it in Reckon GovConnect STP portal
Error ‘Something went wrong’, when trying to open GovConnect
Common ATO STP Errors in Reckon GovConnect
Registering your software ID to ATO via ATO Access Manager.
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
FAQS for GovConnect STP
Adding MFA via Chrome extension alternative to smartphone
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error message 'Please contact the Tax Office', when submitting STP to ATO
- All Categories
- Deadly Digits
- How to
- Payroll
- Pay Items
Pay Items
Overview
Deadly Digits will already have a number of default Payroll items to use or edit. From the Administration menu, click on Settings. In the Payroll Settings area, click on Pay Items.
The Pay items overview can be filtered for All, Active or Inactive to be displayed by clicking on the relevant tab. The Pay items overview can be customised using the Show/hide columns filter (spanner cog) to select what columns to be displayed (or not) on the screen.
To create a new Payroll item click on Add. Complete the mandatory (those with a red asterisk) and required fields.
Earnings pay items
Earnings type - select relevant earnings type:
- OTE (Ordinary Time Earnings) – used for salary or wage payments.
- Overtime – provides a field to enter a multiplier for the employees normal hourly rate.
- Variable –used for payments not related to the ordinary hours worked like bonuses and piece work payments.
- Termination – used for payments like redundancy, compensation etc. Leave balances paid out on termination will automatically be taken up when an employee is terminated. There is no need to set up an item for this.
Pay rate basis – select relevant pay rate basis:
- For OTE pay items select whether the pay rate you enter for the employee is an hourly rate or an annual salary rate.
- For variable items select whether the multiplier is hours or units, or other if there is no multiplier.
Expense account - select the relevant expense account that the value of the pay item is to be allocated to. This will default to the expense account default in Payroll > General settings (if set up).
Include in time worked leave accruals - select if when time is paid on this pay item the number of hours will be used in leave accumulation done on a time worked basis.
Tax applicable - select how the pay item is to be taxed (Note: this is not controlling where the pay item will be shown on the Payment Summary):
- Gross payments means the item will get taxed as part of the employee’s ordinary earnings.
- Lump sum A
- Lump sum B current year = Lump sum B(i)
- Lump sum B prior year = Lump sum B(ii)
- If the pay item is being paid on termination you will have to select a termination type – this relates to the reason for the payment, not the reason for the termination (which is completed on the employee’s information).
The Lump sum options are for extra payments made to the employee (e.g. a bonus that is for more than one pay period or for back pay related to previous pay periods). For more information see: https://www.ato.gov.au/rates/schedule-5---tax-table-for-back-payments,-commissions,-bonuses-and-similar-payments/. These payments will still be shown as Gross Payments on the Payment Summary.
Deadly Digits currently only calculates tax automatically on the Gross Payments and tax on leave paid on termination. Tax calculations on Lump sum or ETP need to be done manually and the tax amounts added to the pay run.
Then click on Save & close to save the new Pay item. To Edit or Delete a Pay item, click on the relevant item in the Pay item overview, then revise, change status to inactive, view history to see the audit trail or delete as required.
Any field on an existing pay item can be revised except for pay item type, pay rate basis, calculation basis and tax applicable. If the Pay item has not yet been selected for an employee or used in a pay run it can be deleted, otherwise change the status to inactive, so it won’t appear as an option in lists.
Allowance pay items
Expense account - select the relevant expense account that the value of the pay item is to be allocated to. This will default to the expense account default in Payroll > General settings (if set up).
Calculation basis - select calculation basis:
- Use quantity if the rate has to be multiplied by a value not related to the hours worked.
- Use hourly if the rate has to be multiplied by the hours worked.
- Use other if it’s a flat rate with no multiplier
Default rate – enter default rate, if required. This can be overridden when added to an employee or a pay run.
Limit - for allowances that have a limit, add the limit value and select if the limit applies to the pay run or the financial year. Not required fields.
Tax applicable - select how the pay item is to be taxed. Same options as for Earnings pay items.
Show as allowance on Payment Summary - select if the allowance value is to be included in the Allowance total on the Payment Summary. The pay item name will be used in the separate allowance list. If the value is to be included in the Gross Payments total, leave this check box un-ticked.
Then click on Save & close to save the new Pay item.
Deduction pay items
Deduction type - select deduction type. Select other unless the deduction value is to be shown as Union/Professional fees or Workplace giving on the Payment Summary.
Liability account - select the relevant liability account on the Balance Sheet that the value of the pay item is to be allocated to. This will default to the liability account default in Payroll > General settings (if set up). As an alternative to put the value straight into Accounts Payable select a supplier in the Payee field instead. If a value is entered in both fields the liability account takes precedence.
Calculation basis - select calculation basis:
- Use quantity if the rate has to be multiplied by a value not related to the hours worked.
- Use hourly if the rate has to be multiplied by the hours worked.
- Use other if it’s a flat rate with no multiplier.
Deduct from gross before calculating withholding - select if the value is deducted from gross taxable earnings or net pay.
Default rate - enter default rate, if required. This can be overridden when added to an employee or a pay run.
Limit - for deductions that have a limit enter the limit value and select if the limit applies to the pay run or the financial year. Not required fields.
Then click on Save & close to save the new Pay item.
Reimbursement pay items
Used for reimbursing expenses, if the Deadly Digits Time & Expense module isn’t active.
Account - select the relevant expense account that the value of the pay item is to be allocated to. This will default to the expense account default in Payroll > General settings (if set up). Tax will be charged at the rate on the tax group assigned to the account selected.
Then click on Save & close to save the new Pay item.
Superannuation pay items
Sub type – select sub type from drop down list. The options displayed will be dependent on the sub type chosen.
For the first 5 types of super, paid by the employer (the last 2 types are paid by employee):
Expense account - select the relevant expense account that the value of the pay item is to be allocated to. This will default to the superannuation expense account default in Payroll > General settings (if set up).
For all superannuation pay items:
Default rate - enter a default rate if required. This can be overridden when added to an employee.
Deduct from gross before calculating tax - select if the value is deducted from taxable earnings or net pay.
Pay items included - choose the pay items to include in the gross value that is used to calculate the superannuation amount (if the rate is a percentage). Include pay items that are classed as ordinary time earnings by the ATO.
If you create a pay item later that should be included in the superannuation calculation, the superannuation items will need to be revised to include it.
The liability for superannuation payments is taken up directly into a control account called Payroll Liabilities / Super payable.
Then click on Save & close to save the new Pay item.
This pay item type is not for superannuation. It is used to create a liability for an expense related to an employee at pay run time. It does not affect the employees pay, for example union fees paid by the employer.
Liability and Expense account - select an expense and liability account to record the amount.
Calculation basis - select calculation basis:
- Use quantity if the rate has to be multiplied by a value not related to the hours worked.
- Use hourly if the rate has to be multiplied by the hours worked.
- Use other if it’s a flat rate with no multiplier.
Default rate - enter a default rate if required. This can be overridden when added to an employee.
Pay Items Included
For Superannation Guarantee to be calculated, you need to choose which Pay items, superannuation is paid on. Under Pay items included, tick the boxes next to the Pay Item that you want Deadly Digits to calculate Superannuation on.
Then click on Save & close to save the new Pay item.