Customer Portal
How to
Deadly Digits
Getting Started
Changing from a Single Sign In Login to a Username/Password one
Creating an Account
FAQ - Customer Portal
Updating your Details
Transferring Ownership
Adding Modules
Deactivate your subscription
Partners
Troubleshooting
Deadly Digits
How to
Getting Started - Deadly Digits
Day to Day
Recurring Transactions
Supplier Adjustment Notes
Estimates
Projects
Journals
Items
Chart of Accounts
Bills
Customer Adjustment Notes
Receive Money
Customer Statements - Deadly Digits
Expense Claims
Make Payments
Invoices - Deadly Digits
Timesheets
Contacts centre
Contacts
Payroll
NSW support package
JobKeeper Payment
JobKeeper reporting periods
JobKeeper Payment
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
Processing JobKeeper Payments in Deadly Digits
JobKeeper reporting periods
Adding JobKeeper Allowance pay items in Deadly Digits
JobKeeper Payments FAQ
JobMaker Credits
Employee invitation
Processing EOFY - Deadly Digits
FAQ - Deadly Digits STP
Processing Payments
Super Funds
Quick Guide
Using Deadly Digits Timesheets with Payroll
Lodge Tax File Number (TFN) Declaration
Processing a Pay Run
Payment Summaries
Processing SuperStream Payments
Pay Items
Employees
Single Touch Payroll - Deadly Digits
Banking
Fast Coding
Bank Accounts - Deadly Digits
Undoing a bank reconciliation
Reconciliation - Deadly Digits
Transaction Rules
Reconciling your accounts
Bank Transactions
Allocate Transactions
Bank Payments
Deadly Digits Transactions
Transfer Money
Suggested Matches
Reporting
Features
Import Chart of Accounts
Grossed-Up Transactions
Column Filters
Classifications
Deadly Digits Search
Document Storage
Book Settings
Integrations
Reconciling External Merchant Fees
Deadly Digits FAQ
Dashboard
Troubleshooting
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
Refund customer overpayment
Configuring and Understanding PayPal integration in Deadly Digits
Credit Card Account has no provision for a Credit Limit
Forcing an immediate update of your Yodlee bankfeed
How to update YTD balances on the Payment summary in Deadly Digits
Receiving a cash refund for an overpayment of a bill.
How do I enter ACN in Deadly Digits?
Super is not calculating
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
How to close a BankData Account in Deadly Digits
Manually Importing PayPal fee transactions.
Creating a new role for a user in Deadly Digits.
Looping issue when creating new Book.
Payable Type field in Deadly Digits
Setting up a BankData account on Deadly Digits
How to lock or unlock the book.
Supplier Overpayment
Unable to pay super guarantee for amounts below $450.00
Manually Importing PayPal transactions
Grey Screen When Trying to Print in Deadly Digits
Downloaded Bankdata transactions disappear from a Deadly Digits Book
Payment summary is out by Pays, which was done via YTD setup.
Latest Bankdata transactions not available in Deadly Digits Book.
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
How to add or change or purchase the new modules? Activate /Deactivate Modules
How to enable Estimates or Quotes feature in my Book?
Recording RCTI in Deadly Digits or (buyer created tax invoice)
How do I enable Leave Loading to be included in Super calculations in Deadly Digits?
Unable to login to Deadly Digits Portal when Ad-blocker is installed.
Enter opening balances in Deadly Digits
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Entering the FBT amount on the Payment Summary in Deadly Digits
Creating an ABA file for batch payments processing in bank, from Deadly Digits.
Creating customer statements
An error occurred submitting single touch payroll details to the API
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
How to link Bankdata feeds and allocate transactions in Deadly Digits
How to process the Termination in Deadly Digits?
How to enter a Director’s Loan into a Deadly Digits Book
Recording SuperStream payments in Deadly Digits
“Invalid Company Information error” in GovConnect STP when submitting pays from Deadly Digits
How to update the billing information in Deadly Digits? How to change the credit card details
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
How to Setup and Calculate Super in Deadly Digits
Importing PayPal transactions and matching with my records from PayPal payment services.
Writing Off Bad-Debts in Deadly Digits:
"An error occurred while processing your request or the page you last visited does not exist anymore" when create/view a TPAR report
BankData signup & configuration for Deadly Digits
CashBook Online screen wobbles
Transaction rule does not pick up the transaction
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
STP Payrun Has No Figures Appearing
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
How to unlock the bank account that has been locked after reconciliation.
Last financial year to date report does not show transactions to today
Removing an account from your Deadly Digits BankData Record
Submitting an STP Update Event or Full File Replacement in Deadly Digits
Understanding RESC in Deadly Digits
Invoice shows Due Date one day before Invoice Date
Error: The journal does not balance when marking pay run as Paid
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
Entering YTD Payroll balances in Deadly Digits, when migrating from another software.
Downloaded bank transaction does not allocate to bank ledger accounts
Create new user in Deadly Digits, Delete the user, share the book with accountants
Connecting your Book to your BankData feeds
How to switch the ownership of a bank feed
Text on Deadly Digits new design is not properly aligned
STP Screen has Doubled Up Employees & Gross Amounts in Deadly Digits
Invoices print with part of top and left side cut off
Processing SuperStream in Deadly Digits
Error - Tax code cant be entered for non-taxable items
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to Submit a Nil STP Submission to the ATO using Deadly Digits
Postings don’t balance when entering a Journal.
How to enable/process Taxable Payments Annual Reports (TPAR) in Deadly Digits.
Deadly Digits Invoice does not save.
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in Deadly Digits
Credit Card transactions no longer available in Deadly Digits after creating a new Yodlee feed
Cannot change Terms and Credit limits on the Deadly Digits App
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Do not have a decimal point on the Deadly Digits App
Deleting a Deadly Digits BankData subscription
Duplicate Pay Runs Automatically Created in Deadly Digits
How to edit/delete the paid invoices in Deadly Digits?
Preparing Deadly Digits for Single Touch Payroll, (STP)
Processing GST payable and GST refunds to and from the ATO in Deadly Digits
Setting up and processing Payroll in Deadly Digits.
Editing and creating a new ABA file with an updated amount
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Processing Employment termination payments (ETP) in Deadly Digits:
Processing Time In Lieu in Deadly Digits
Bankdata
How to
Getting Started
Yodlee
Changing my Bank Login
Connecting to Yodlee FastLink
Missing Latest Transactions
FAQ - Yodlee
Feed Status
Direct Bank Feeds
UK
AU
Commonwealth Bank - Completing the Authorisation Form
Authorising BNZ Feeds
Setting up - Bendigo Credit Cards
Currently Support BankFeeds
BankData FAQ
Troubleshooting - Bankdata
Bankfeed missing transaction
Creating a direct feed to a Westpac bank account
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in Deadly Digits
You don’t have permission to request bank feeds for this account error when attempting to download B
Unexpected Error Adding Yodlee Feed for BankData
Handling Online Banking and BankData in the one company file
Forcing an immediate update of your Yodlee bankfeed
Bank Feed Management screen is missing some bank feed connections.
Latest Bankdata transactions not available in Deadly Digits Book.
Signing up for a Bankdata license on Reckon Accounts
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
Transactions for Yodlee accounts suddenly stop
Yodlee feeds do not automatically update
How to sign up an Australian ANZ Business Banking account to BankData
You dont have permission to request bank feeds .....for an ANZ Business One CC
Accessing Yodlee feeds with MFA for the first time
Bank Feeds available on Reckon Bank Data
How to Export transactions from your bank account
Don’t have permission to download Bankdata on my Credit Card Number.
Bankdata: Re-verify Your Login Credentials / "You need to use your netlock device" for Commbiz
Reckon GovConnect
How to
Troubleshooting
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Revoking the Multi-factor Authentication (MFA) for use on another device.
What is recovery PIN and how to access it in Reckon GovConnect STP portal
Error ‘Something went wrong’, when trying to open GovConnect
Common ATO STP Errors in Reckon GovConnect
Registering your software ID to ATO via ATO Access Manager.
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
FAQS for GovConnect STP
Adding MFA via Chrome extension alternative to smartphone
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error message 'Please contact the Tax Office', when submitting STP to ATO
- All Categories
- Deadly Digits
- How to
- Day to Day
- Make Payments
Make Payments
Overview
A supplier is anyone you pay for goods and services except for employees. Some examples of suppliers are electricity companies, the land lord, telephone company, tax agencies and other businesses that you purchase from.
Payments permission
The set of payments permission govern what actions a user can perform on the book.
View : Allows user to view the payment list and payments. User cannot modify or create new payment.
Create and edit : Allows user to view, create and edit but not delete a payment.
Delete : Allows users to view, create, edit and delete a payment.
Print and email : Allow users to view, print and email a payment (remittance advice).
All : Allows users to perform all of the above.
Make payment access
From the vertical navigation menu, expand Day to Day menu and in the Money Out section select Make payment. Or from the Quick Add drop down menu, select Make payment.
Make payment list
The Make payment list can be filtered for All payments, Not reconciled or Reconciled tab shows the reconciliation status of the payment to be displayed by clicking on the relevant tab. The Make payment overview can be customised using the Show/hide columns filter to select what columns to be displayed (or not) on the screen.
Not reconciled and Reconciled tabs show the reconciliation status of the payments. When a payment is reconciled, it will be shown in the Reconciled tab. When the payment hasn't been reconciled yet, it will appear on the Not reconciled tab.
Create new payment
To create a new payment click on Add. Complete the mandatory (those with a red asterisk) and required fields. To enter an Amount deselect Use transaction total.
Click on the New tab if there is no existing transaction in the system for this payment. Then click on Add new row to complete the payment account allocation. Either select an Item or an Account. Click on Save & close to return to the Make payment overview.
Edit or Delete a Supplier Payment, click on the relevant payment in the Make Payment overview then revise, delete or view the history of the supplier payment as required. Click on Save & close to return to Make Payment overview.
Print and email payment (remittance advice)
You can now print and send the remittance advice to the supplier via email after the payment is saved. Click on the Print link to print the remittance advice as a PDF.
To print or email a remittance advice, open the payment transaction and you will see the Print and Send via email options at the top right section of your window.
Click Send via email to email the remittance advice. You can add the supplier email and customise the message. To preview the remittance advice, click on the Remittance Advice link in the footer of the message box.
You can customise the remittance advice email from General settings > Email settings > Remittance Advice.
An example of a remittance advice
Paying a Bill
To pay a bill, from the Bills overview, click on the relevant bill to open it. Only approved bills can be paid. Click on Make payment.
Complete the details of the supplier payment made, click on View full details to view additional payment entry fields.
This will give you additional fields which can be completed for the payment.
When all details and mandatory fields have been completed click on Save. The bill’s status will now show as Paid.
To view an audit trail / history for each bill, click on View history.
To add additional notes to the entries click on Add note. Once finished viewing click on Close.
The Bills overview will show the updated status.
Deleting a Bill Payment
Deleting a bill payment requires two steps, unlinking the payment, and then deleting it.
Click on the Paid tab in the Bills overview and click on the bill to open it.
Scroll down the bill until you can see and click on the already paid amount.
Click on the amount and then click on Unlink. Confirm by clicking on Unlink.
You will see the bill’s status has changed back to Approved or Overdue.
Now the payment has been unlinked it can be deleted. In the Money out section, select Make Payment. Locate the payment in the list and tick the box beside it. Click on Delete.
Confirm deletion of the payment by clicking on Delete.
The Links and Alerts widget on the Dashboard reminds that there are Bills unpaid. You can access the transactions by clicking on the link.