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Getting Started - Deadly Digits
Day to Day
Supplier Adjustment Notes
Chart of Accounts
Customer Adjustment Notes
Customer Statements - Deadly Digits
Invoices - Deadly Digits
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
Processing JobKeeper Payments in Deadly Digits
JobKeeper reporting periods
Adding JobKeeper Allowance pay items in Deadly Digits
Processing EOFY - Deadly Digits
FAQ - Deadly Digits STP
Using Deadly Digits Timesheets with Payroll
Lodge Tax File Number (TFN) Declaration
Processing a Pay Run
Processing SuperStream Payments
Single Touch Payroll - Deadly Digits
Bank Accounts - Deadly Digits
Undoing a bank reconciliation
Reconciliation - Deadly Digits
Reconciling your accounts
Deadly Digits Transactions
Import Chart of Accounts
Deadly Digits Search
Reconciling External Merchant Fees
Deadly Digits FAQ
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
Refund customer overpayment
Configuring and Understanding PayPal integration in Deadly Digits
Credit Card Account has no provision for a Credit Limit
Forcing an immediate update of your Yodlee bankfeed
How to update YTD balances on the Payment summary in Deadly Digits
Receiving a cash refund for an overpayment of a bill.
How do I enter ACN in Deadly Digits?
Super is not calculating
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
How to close a BankData Account in Deadly Digits
Manually Importing PayPal fee transactions.
Creating a new role for a user in Deadly Digits.
Looping issue when creating new Book.
Payable Type field in Deadly Digits
Setting up a BankData account on Deadly Digits
How to lock or unlock the book.
Unable to pay super guarantee for amounts below $450.00
Manually Importing PayPal transactions
Grey Screen When Trying to Print in Deadly Digits
Downloaded Bankdata transactions disappear from a Deadly Digits Book
Payment summary is out by Pays, which was done via YTD setup.
Latest Bankdata transactions not available in Deadly Digits Book.
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
How to add or change or purchase the new modules? Activate /Deactivate Modules
How to enable Estimates or Quotes feature in my Book?
Recording RCTI in Deadly Digits or (buyer created tax invoice)
How do I enable Leave Loading to be included in Super calculations in Deadly Digits?
Unable to login to Deadly Digits Portal when Ad-blocker is installed.
Enter opening balances in Deadly Digits
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Entering the FBT amount on the Payment Summary in Deadly Digits
Creating an ABA file for batch payments processing in bank, from Deadly Digits.
Creating customer statements
An error occurred submitting single touch payroll details to the API
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
How to link Bankdata feeds and allocate transactions in Deadly Digits
How to process the Termination in Deadly Digits?
How to enter a Director’s Loan into a Deadly Digits Book
Recording SuperStream payments in Deadly Digits
“Invalid Company Information error” in GovConnect STP when submitting pays from Deadly Digits
How to update the billing information in Deadly Digits? How to change the credit card details
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
How to Setup and Calculate Super in Deadly Digits
Importing PayPal transactions and matching with my records from PayPal payment services.
Writing Off Bad-Debts in Deadly Digits:
BankData signup & configuration for Deadly Digits
CashBook Online screen wobbles
Transaction rule does not pick up the transaction
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
STP Payrun Has No Figures Appearing
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
How to unlock the bank account that has been locked after reconciliation.
Last financial year to date report does not show transactions to today
Removing an account from your Deadly Digits BankData Record
Submitting an STP Update Event or Full File Replacement in Deadly Digits
Understanding RESC in Deadly Digits
Invoice shows Due Date one day before Invoice Date
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
Entering YTD Payroll balances in Deadly Digits, when migrating from another software.
Downloaded bank transaction does not allocate to bank ledger accounts
Create new user in Deadly Digits, Delete the user, share the book with accountants
Connecting your Book to your BankData feeds
How to switch the ownership of a bank feed
Text on Deadly Digits new design is not properly aligned
STP Screen has Doubled Up Employees & Gross Amounts in Deadly Digits
Invoices print with part of top and left side cut off
Processing SuperStream in Deadly Digits
Error - Tax code cant be entered for non-taxable items
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to Submit a Nil STP Submission to the ATO using Deadly Digits
Postings don’t balance when entering a Journal.
How to enable/process Taxable Payments Annual Reports (TPAR) in Deadly Digits.
Deadly Digits Invoice does not save.
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in Deadly Digits
Credit Card transactions no longer available in Deadly Digits after creating a new Yodlee feed
Cannot change Terms and Credit limits on the Deadly Digits App
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Do not have a decimal point on the Deadly Digits App
Deleting a Deadly Digits BankData subscription
Duplicate Pay Runs Automatically Created in Deadly Digits
How to edit/delete the paid invoices in Deadly Digits?
Preparing Deadly Digits for Single Touch Payroll, (STP)
Processing GST payable and GST refunds to and from the ATO in Deadly Digits
Setting up and processing Payroll in Deadly Digits.
Editing and creating a new ABA file with an updated amount
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Processing Employment termination payments (ETP) in Deadly Digits:
Processing Time In Lieu in Deadly Digits
Changing my Bank Login
Connecting to Yodlee FastLink
Missing Latest Transactions
FAQ - Yodlee
Direct Bank Feeds
Currently Support BankFeeds
Troubleshooting - Bankdata
Bankfeed missing transaction
Creating a direct feed to a Westpac bank account
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in Deadly Digits
You don’t have permission to request bank feeds for this account error when attempting to download B
Unexpected Error Adding Yodlee Feed for BankData
Handling Online Banking and BankData in the one company file
Forcing an immediate update of your Yodlee bankfeed
Bank Feed Management screen is missing some bank feed connections.
Latest Bankdata transactions not available in Deadly Digits Book.
Signing up for a Bankdata license on Reckon Accounts
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
Transactions for Yodlee accounts suddenly stop
Yodlee feeds do not automatically update
How to sign up an Australian ANZ Business Banking account to BankData
You dont have permission to request bank feeds .....for an ANZ Business One CC
Accessing Yodlee feeds with MFA for the first time
Bank Feeds available on Reckon Bank Data
How to Export transactions from your bank account
Don’t have permission to download Bankdata on my Credit Card Number.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Revoking the Multi-factor Authentication (MFA) for use on another device.
What is recovery PIN and how to access it in Reckon GovConnect STP portal
Error ‘Something went wrong’, when trying to open GovConnect
Common ATO STP Errors in Reckon GovConnect
Registering your software ID to ATO via ATO Access Manager.
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
FAQS for GovConnect STP
Adding MFA via Chrome extension alternative to smartphone
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error message 'Please contact the Tax Office', when submitting STP to ATO
Expenses claims allow your employees to claim business expenses back from the business.
For help on modifying the book and activating the Employee Expenses module, go to Deadly Digits Customer Portal help.
Expense claim is also available if your book has the sunsetted version of Time and Expense module.
Staff that will be using the expense claim function need to be setup as Users (Staff) on your Portal account with access to your book (see Adding users) and added as employees to your Book (see Adding employees) with the appropriate Role (see Adding Roles).
If your staff are already added as employees, you need still need to set them up as Portal users then link their Username to their employee contact.
To do this, go to Payroll > Employees > General tab and select the employee's email address from the drop down box under Employee Username.
Customising the Expense claim
The Expense claim template can be customised. From the Administration menu, click on Settings.
Click on Employee expenses in the Day to day settings section.
Then click the arrow to expand Employee expenses.
Click on Manage templates allows you to add your company logo along with any other company details you require on the Expense claim. Click Save when you have finished modifying the template.
The Approval process is available on the medium level of the Employee expenses module. You can toggle between Enabled and Disabled from Employee expense settings.
Enabling the Approval process provides you with more control over the expense claims created by your employee. The employee needs to submit the expense claim for the manager (user with expense claims Approve & Manage permission) to review before it gets approve to be reimburse. As the manager, you can also decline an expense claim and provide a reason (if appliable) so that your employee can correct it before submitting it again.
If you have Expenses approval process enabled and have expense claim transactions in Draft mode, the draft expenses will automatically be set to approved when you disabled the approval process.
Before you start an Expense claim ensure that the accounts, contacts, items and projects required are set up in the book. You can also create contact, account, items and projects as you create the expense claim.
The Project drop down is available when the Project module has been activated. For help on modifying the book and activating the Project module, go to Deadly Digits Customer Portal help.
From the vertical side navigation menu, expand Day to Day menu and in the Business section select Expense claims. Alternatively you can create a new expense claim from Quick add menu on the banner.
The Expense claim list screen will display. You will need to have Expense claim "Manage" permission in order to view all employee expense claim. User who signed in with the employee username can only see the expense created by themselves.
Click Add to create a new Expense claim.
First, choose the Employee from the drop down box, then complete the Expense claim date. Customer and reference code are optional. You can only create expense claim for the employee if you are sign in with the Employee username and do not have Expense claim "Manage" permission.
Next step is to complete the detail of the Expense that needs to be reimbursed. In this area, you have two options for adding the expense detail, Add account and Add item.
When adding an Account, pick the Account that the expense is for, then add in the Amount. Fill in the rest of the fields as required. If the expense is to invoiced to the customer, tick the Billable checkbox. The billable checkbox is available when the Invoice module has been activated.
When adding an Item, pick the Item that the expense is for, complete the Qty. Fill in the rest of the fields as required. If the expense is to invoiced to the customer, tick the Billable box. The billable checkbox is available when the Invoice module has been activated.
Add as many lines as required. Click on Save & close to return to the expense claim overview screen.
Document storage is only available on Employee expenses Medium module. Document storage allows you to attach receipts on the expense claim so the manager can view the receipts before approving for reimbursement.
The expense claim needs to be saved before the Attachments box become active. You can save up to 3 documents (10MB each) per expense claim row.
Editing or deleting an expense claim
To Edit or Delete an expense claim, click on the Expense claim in the expense claims list screen.
Only expense claim with Unpaid and Draft status can be edited. You will need to make the expense claim back to Draft status if you need to modify an expense claim with Approved or Paid status. Edit the expense claim details as required.
To delete an expense claim with Unpaid, Draft or Approved status, click on the Delete link. Paid expense claim cannot be deleted until you have unlink the payment associated on it.
Select the expense claim you want to reimburse from the Expense claim list screen.
You can reimburse an expense claim if it is in Unpaid or Approved status. Click on Reimburse button to make a payment.
The Make payment section will then appear at the bottom of the screen. Fill in the Payment date, Bank account, Amount and then fill in the Reference if you need.
If you need to give more details, click on the View full details button. If you want to know more about creating a payment, check out the Make payment section.
Click Save when you’re done. The Expense claim will then be marked as Paid.
When expense approval is enabled, the employee will need to submit their draft expense claim. The manager (user with Expense claims Approve & Manage permissions) will review the submitted expense claim before approving it to be reimbursed. The manager can also decline the submitted expense claim. Enter a decline reason (if appliable) so your employee can view the reason why it was declined, correct it and submit again.
To add expense claim to an invoice or bill feature is available when the Invoice module has been activated.
Adding Expense claims to an Invoice allows you to charge clients for purchases. On the vertical side navigation menu, expand Day to Day menu and in the Money in section select Invoices.
Click Add to create a new invoice. For more detail on adding invoices, see Invoices.
When you select the customer who has billable expense, a pop up window will display asking if you want to add the billable time to this invoice. Click Yes.
You then select which billable expenses you want added and click Add.
The expense will then be added to the invoice. You can add further invoice lines if required.
Note: The invoice screen will have an Add expenses button when the customer has billable charges. This acts as an reminder that there are outstanding charges linked to the customer. Click on Add expenses button to bring up when Add time and expense list.
Once you have completed the Invoice, click Save.