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Getting Started - Deadly Digits
Day to Day
Supplier Adjustment Notes
Chart of Accounts
Customer Adjustment Notes
Customer Statements - Deadly Digits
Invoices - Deadly Digits
The JobKeeper Extension Webinar by Clayton Oates (QA Business)
JobKeeper Payments FAQ
Processing JobKeeper Payments in Deadly Digits
JobKeeper reporting periods
Adding JobKeeper Allowance pay items in Deadly Digits
Processing EOFY - Deadly Digits
FAQ - Deadly Digits STP
Using Deadly Digits Timesheets with Payroll
Lodge Tax File Number (TFN) Declaration
Processing a Pay Run
Processing SuperStream Payments
Single Touch Payroll - Deadly Digits
Bank Accounts - Deadly Digits
Undoing a bank reconciliation
Reconciliation - Deadly Digits
Reconciling your accounts
Deadly Digits Transactions
Import Chart of Accounts
Deadly Digits Search
Reconciling External Merchant Fees
Deadly Digits FAQ
Delete the bank transactions (QIF/CSV file) in bulk that was incorrectly imported.
Refund customer overpayment
Configuring and Understanding PayPal integration in Deadly Digits
Credit Card Account has no provision for a Credit Limit
Forcing an immediate update of your Yodlee bankfeed
How to update YTD balances on the Payment summary in Deadly Digits
Receiving a cash refund for an overpayment of a bill.
How do I enter ACN in Deadly Digits?
Super is not calculating
Error: Line item does not have a number, when entering TimeSheet entries on an Invoice
How to close a BankData Account in Deadly Digits
Manually Importing PayPal fee transactions.
Creating a new role for a user in Deadly Digits.
Looping issue when creating new Book.
Payable Type field in Deadly Digits
Setting up a BankData account on Deadly Digits
How to lock or unlock the book.
Unable to pay super guarantee for amounts below $450.00
Manually Importing PayPal transactions
Grey Screen When Trying to Print in Deadly Digits
Downloaded Bankdata transactions disappear from a Deadly Digits Book
Payment summary is out by Pays, which was done via YTD setup.
Latest Bankdata transactions not available in Deadly Digits Book.
Employees are unable to enter timesheets and/or Expense claims on Mobile app.
HTTP ERROR 504 when loading an Account Enquiry Report, and unable to load book. Blank screen
How to add or change or purchase the new modules? Activate /Deactivate Modules
How to enable Estimates or Quotes feature in my Book?
Recording RCTI in Deadly Digits or (buyer created tax invoice)
How do I enable Leave Loading to be included in Super calculations in Deadly Digits?
Unable to login to Deadly Digits Portal when Ad-blocker is installed.
Enter opening balances in Deadly Digits
“Error reading selected bank transactions” when clicking on Reconcile on the Banking Screen
Entering the FBT amount on the Payment Summary in Deadly Digits
Creating an ABA file for batch payments processing in bank, from Deadly Digits.
Creating customer statements
An error occurred submitting single touch payroll details to the API
Credit for GST tax paid on BAS does not match GST on Purchases on GST Summery Report
Access Denied or You do not have enough access rights ... attempting to view a Book on Mobile App
How to link Bankdata feeds and allocate transactions in Deadly Digits
How to process the Termination in Deadly Digits?
How to enter a Director’s Loan into a Deadly Digits Book
Recording SuperStream payments in Deadly Digits
“Invalid Company Information error” in GovConnect STP when submitting pays from Deadly Digits
How to update the billing information in Deadly Digits? How to change the credit card details
Can’t add a tax code to a transaction in the Payments and Receipts window of CashBook.
How to Setup and Calculate Super in Deadly Digits
Importing PayPal transactions and matching with my records from PayPal payment services.
Writing Off Bad-Debts in Deadly Digits:
BankData signup & configuration for Deadly Digits
CashBook Online screen wobbles
Transaction rule does not pick up the transaction
The opening balance changes in a reconciliation when a transaction from previous month, is reconcile
STP Payrun Has No Figures Appearing
Cannot process a downloaded Bank Transaction - <> characters in the Description field.
How to unlock the bank account that has been locked after reconciliation.
Last financial year to date report does not show transactions to today
Removing an account from your Deadly Digits BankData Record
Submitting an STP Update Event or Full File Replacement in Deadly Digits
Understanding RESC in Deadly Digits
Invoice shows Due Date one day before Invoice Date
No ability to unlink a bank ledger account from a bank feed
How to purchase the expired trial book?
The Cash/Bank status for this entry differs from what is was previously set to. This is not allowed
Why do I get an Error 522 when I attempt to add my bank account to my BankData record through Yodlee
Entering YTD Payroll balances in Deadly Digits, when migrating from another software.
Downloaded bank transaction does not allocate to bank ledger accounts
Create new user in Deadly Digits, Delete the user, share the book with accountants
Connecting your Book to your BankData feeds
How to switch the ownership of a bank feed
Text on Deadly Digits new design is not properly aligned
STP Screen has Doubled Up Employees & Gross Amounts in Deadly Digits
Invoices print with part of top and left side cut off
Processing SuperStream in Deadly Digits
Error - Tax code cant be entered for non-taxable items
Entering Gross Amounts (Tax inclusive) or Net Amounts (Tax exclusive) in your transactions.
How to Submit a Nil STP Submission to the ATO using Deadly Digits
Postings don’t balance when entering a Journal.
How to enable/process Taxable Payments Annual Reports (TPAR) in Deadly Digits.
Deadly Digits Invoice does not save.
How to stop reducing SG from Salary Sacrifice (new law effective from 1 Jan 2020) in Deadly Digits
Credit Card transactions no longer available in Deadly Digits after creating a new Yodlee feed
Cannot change Terms and Credit limits on the Deadly Digits App
Error – the value ‘/Date(14749879800000)/’ is not valid for StartDate
SSO (Google/Microsoft) accounts are unable to login from Mobile App.
Do not have a decimal point on the Deadly Digits App
Deleting a Deadly Digits BankData subscription
Duplicate Pay Runs Automatically Created in Deadly Digits
How to edit/delete the paid invoices in Deadly Digits?
Preparing Deadly Digits for Single Touch Payroll, (STP)
Processing GST payable and GST refunds to and from the ATO in Deadly Digits
Setting up and processing Payroll in Deadly Digits.
Editing and creating a new ABA file with an updated amount
‘Pay run error: the number credit is outside the valid range’ when finishing the termination payrun.
Processing Employment termination payments (ETP) in Deadly Digits:
Processing Time In Lieu in Deadly Digits
Changing my Bank Login
Connecting to Yodlee FastLink
Missing Latest Transactions
FAQ - Yodlee
Direct Bank Feeds
Currently Support BankFeeds
Troubleshooting - Bankdata
Bankfeed missing transaction
Creating a direct feed to a Westpac bank account
Missing transactions in BankData downloads
Removing Duplicate transactions from a BankData import in Deadly Digits
You don’t have permission to request bank feeds for this account error when attempting to download B
Unexpected Error Adding Yodlee Feed for BankData
Handling Online Banking and BankData in the one company file
Forcing an immediate update of your Yodlee bankfeed
Bank Feed Management screen is missing some bank feed connections.
Latest Bankdata transactions not available in Deadly Digits Book.
Signing up for a Bankdata license on Reckon Accounts
Do not have an Operator ID to complete signup for an ANZ Credit Card account through Yodlee
Transactions for Yodlee accounts suddenly stop
Yodlee feeds do not automatically update
How to sign up an Australian ANZ Business Banking account to BankData
You dont have permission to request bank feeds .....for an ANZ Business One CC
Accessing Yodlee feeds with MFA for the first time
Bank Feeds available on Reckon Bank Data
How to Export transactions from your bank account
Don’t have permission to download Bankdata on my Credit Card Number.
Why is my ATO status still saying ‘Pending’ and not ‘Success’, even days after submission?
STP upload Error, ‘instance.EmployeeData(*).Detail.Email is not any of (subschema 0),subschema 1),’
PayrollDetail requires property “TotalGross” and “TotalPAYG” error when uploading STP files.
Revoking the Multi-factor Authentication (MFA) for use on another device.
What is recovery PIN and how to access it in Reckon GovConnect STP portal
Error ‘Something went wrong’, when trying to open GovConnect
Common ATO STP Errors in Reckon GovConnect
Registering your software ID to ATO via ATO Access Manager.
How to revoke Multi-Factor Authentication using Recovery PIN in Reckon GovConnect STP portal
FAQS for GovConnect STP
Adding MFA via Chrome extension alternative to smartphone
Two Payment Summaries in MyGov account (one 'Tax ready' and one 'Not Tax Ready')
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
My company’s legal name is long and doesn’t fit in the Legal name field. What can I do?
Error message 'Please contact the Tax Office', when submitting STP to ATO
Legacy KB ID: 5729
I’m getting the ‘Pay run error’ with the message, ‘ Error: This error was passed through the Reckon.CashbookCore.V1….: E0000000754: The number credit is outside the valid range of 0 to 922337203685477.5807.’ when trying to process the termination of an employee. Therefore, unable to complete the termination. How can I resolve this?
Australian Deadly Digits user with Payroll modules.
The error occurs due to the negative PAYG tax withheld during the termination pay.
The negative value will be calculated if the PAYG from the current pay is less than the PAYG from the last process pay, based on the employee's normal earnings.
Why – When a termination occurs, and any outstanding leave is being paid out, the tax calculated on the leave component varies depending on the termination reason.
When the termination reason is set to Employee Resigned (or Employee was Terminated, or Unapproved Early Retirement)
PAYG is calculated on the marginal rates and not a flat % rate. More information can be found in the ATO’s publication https://www.ato.gov.au/Rates/Schedule-7---Tax-table-for-unused-leave-payments-on-termination-of-employment/
To work out the PAYG calculation for leave, the employee's previous pay run processed is required. As Deadly Digits picks that earning as its normal gross earnings
One of the reasons why this error may have occurred is if the PAYG withholding amount on the previous pay is more than the PAYG amount calculated on their final termination pay for the leave components.
Based on ATO calculations, the system will need to subtract the employee’s normal PAYG withholding amount (as in Deadly Digits we take that as your previous pay) from the calculated PAYG withholding for the final pay of the leave.
In the process of calculating the PAYG withholding amount for the final payout, as per the ATO’s guidelines HERE we will need to work out the amount to withhold from employee’s normal gross earnings. In this aspect, Deadly Digits will check the tax withheld on the previous pay.
Therefore, if you have changed the Pay period in your previous pay from Fortnightly to weekly or 1 to 0.5, your tax withheld will adjust accordingly, and withhold more as per weekly earnings.
Hence, if the former amount is less than the latter, it results in being the negative PAYG withholding and therefore, displays the error.
Solution 1: Edit and enter the final tax amount manually:
This solution advises you should calculate the tax amount manually (after consulting your accountant) and enter them manually in the final pay.
- 1) To be able to enter the tax manually, include an earnings line with a value of 0.01 cent under Earnings and Leave area.
- This will then enable the gross earnings under the tax section of the pay run.
- Scroll to the tax section. Select the Details icon to edit the tax amount.
- You will then manually edit the tax amount to the correct value and enter an amount in the Override tax amount field.
Solution 2: Edit the Pay Period on the final termination pay to 0.5 from 1:
If you have changed the pay period for the last pay of the employees from 1 to 0.5 (i.e. fortnightly to weekly), PAYG on that pay was calculated on the weekly basis. This means it would have withheld more than it would have withheld in a fortnightly pay.
As Deadly Digits will pick up this last pay, as the normal gross earnings, it will use this PAYG withholding for the calculation of withholding for AL payout.
As a workaround, change the pay period for the final pay to 0.5.
- On the final termination pay, include an earnings line with a value of 1 cent.
- This will then show the number of pay periods included in this pay under the tax section of the pay run. Change the value to 0.50.
- This will then work out the PAYG withholding on a weekly basis. However, care to be taken that you verify the PAYG amount is as per your expectation.